Terms and Conditions

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). Klick2Order Services (“k2O”) is the licensed owner of the brand “ Klick2Order ” & “Klick2Order.com” and the website Klick2Order.com (“The Site”). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. Service Overview: The Klick2Order Service is a transaction, information and communication service available to authorized users ("customers") who access Klick2Order.com.Klick2Order.com currently provides an online grocery shopping and delivery service, and may in the future provide additional shopping and related services.Klick2Order.com's employees, agents or designees will shop and deliver grocery orders placed with the Klick2OrdernService. Delivery will be made to the delivery address that you specify when you confirm your order. Prices for products you place for the transaction. Payment for groceries and associated shopping and delivery fees is due at the time of delivery. You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Klick2Order.com cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee. If you are not satisfied for any reason with an item purchased through the Klick2Order Service, you may call customer service at the time of receiving your order at (120) 6511191. Klick2Order.com's liability for missing a delivery is limited to delivery at a later agreed time at no additional charge. (a) Pricing : All the products through Klick2Order.com will be sold at price quot unless price otherwise specified. The (prices quote) mentioned on the website are the applicable prices at the time of placing an order. (b) Cancellation Policy : As a policy we do not cancel any order after it has been dispatched. As a customer you can cancel your order well in advance before the beginning of the time slot on which you have placed your order. However, if there are changes in the delivery slot time you requested or need to add more products, you need to call us on customer care number

120-6511191. Please note: If we suspect any fraudulent transaction by any customer, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them. (e) Return & Refunds : We have a very flexible return policy which entitles all our members to return the product at the time of delivery if there is a defect in goods, damage in transit, or due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and make the necessary adjustments to your order value. However, please note: If a product is returned due to a change in mind and your order value goes below our minimum order requirement of Rs.500, you will be assessed an additional delivery fee. 4. Your Account: You agree to provide Klick2Order.com with accurate and complete information as required by registration for the kick2order Service ("Customer Registration Data"), including, but not limited to, your legal name, billing and delivery addresses, telephone number and promptly to notify Klick2Order.com of any change in your Customer Registration Data at contact@Klick2Order . our password should be kept strictly confidential to prevent unauthorized use. 5. Reviews, Comments, Communications, and other Contents Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. kick2order.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. (i) You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. (ii) kick2order.com may review, edit, reject, refuse to post and/or delete any Content that in the sole judgement of kick2order.com violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person. (iii) Any information provided by you on this site shall not be misleading in any way. 6.Unauthorized or Fraudulent Use kick2order.com does not offer the kick2order Service to children. By registering for the kick2order Service, you warrant that you are at least 18 years old. If you are under 18, you may use the kick2order a Service only with the involvement of a parent or guardian. From time to time, kick2order.com may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use. 9. Limitation of Liability In no event shall its suppliers, affiliates and service providers be liable for any direct, indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this agreement (however arising, including negligence). Any interruption or errors in the operation of the Website, You expressly understand and agree that kick2order shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if kick2order has been advised of the possibility of such damages). 10. Indemnification : You agree to defend, indemnify and hold kick2order .com and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account. 11. Termination kick2order.com may suspend or terminate your access to the kick2order Service at any time for any reason with or without notice to you. You may terminate your kick2order Service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice. 12. Privacy and Security Your privacy is very important to kick2order.com. Please click here to review a complete statement of our Privacy and Security Policy which also governs your use of kick2order.com and the kick2order Service. (a) Aggregated Information. kick2order.com may use aggregated information regarding its customers and usage of the kick2order Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes. (b) Third Party Service Providers. kick2order.com may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data. They may have access to personal information to perform their functions. (c) Sale of Business. kick2order.com may transfer Customer Registration Data and other personal information in connection with the sale of kick2order.com or the sale or transfer of its business operations in your geographic area to a third party provider of grocery ordering or delivery services who agrees to be bound by this Privacy Policy until you consent that such information will be governed by the policies and terms of such third party provider. (d) Enforcement of Agreement or Compliance with Law. kick2order.com may use or disclose personal information when kick2order.com believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of kick2order.com or its users or to comply with the law. 13. Notices kick2order.com may give notice and other information to you of a change in this Agreement and any other general matter or products and offer details by general posting on kick2order.com, by electronic mail, by SMS on your mobile number or by conventional mail to your address contained in the Customer Registration Data. 14. Legal and Miscellaneous These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures. (a) Arbitration If any dispute arises between you and kick2order.com during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be first referred to a sole Arbitrator who shall be an independent and neutral third party identified by kick2order.com. The place of arbitration shall be Bhubaneshwar. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language. (b) Applicable law This site is created and controlled by kick2order Services. The laws of India shall apply and courts in Kolkata shall have jurisdiction in respect of all the terms, conditions and disclaimers. kick2order.com reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of kick2order 4.com. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). Klick2Order Services (“k2o”) is the licensed owner of the brand “ Klick2Order ” & “Klick2Order.com” and the website Klick2Order.com (“The Site”).

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services.

Service Overview:

The Klick2Order Service is a transaction, information and communication service available to authorized users ("customers") who access Klick2Order.com.Klick2Order.com currently provides an online grocery shopping and delivery service, and may in the future provide additional shopping and related services.Klick2Order.com's employees, agents or designees will shop and deliver grocery orders placed with the Klick2OrdernService. Delivery will be made to the delivery address that you specify when you confirm your order. Prices for products you place for the transaction. Payment for groceries and associated shopping and delivery fees is due at the time of delivery. You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Klick2Order.com cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee. If you are not satisfied for any reason with an item purchased through the Klick2Order Service, you may call customer service at the time of receiving your order at (120) 6511191. Klick2Order.com's liability for missing a delivery is limited to delivery at a later agreed time at no additional charge.

(a) Pricing : All the products through Klick2Order.com will be sold at price quot unless price otherwise specified. The (prices quote) mentioned on the website are the applicable prices at the time of placing an order.

(b) Cancellation Policy : As a policy we do not cancel any order after it has been dispatched. As a customer you can cancel your order well in advance before the beginning of the time slot on which you have placed your order. However, if there are changes in the delivery slot time you requested or need to add more products, you need to call us on customer care number 120-6511191. Please note: If we suspect any fraudulent transaction by any customer, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

(e) Return & Refunds : We have a very flexible return policy which entitles all our members to return the product at the time of delivery if there is a defect in goods, damage in transit, or due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and make the necessary adjustments to your order value. However, please note: If a product is returned due to a change in mind and your order value goes below our minimum order requirement of Rs.500, you will be assessed an additional delivery fee.

4. Your Account: You agree to provide Klick2Order.com with accurate and complete information as required by registration for the kick2order Service ("Customer Registration Data"), including, but not limited to, your legal name, billing and delivery addresses, telephone number and promptly to notify Klick2Order.com of any change in your Customer Registration Data at contact@Klick2Order . our password should be kept strictly confidential to prevent unauthorized use.

5. Reviews, Comments, Communications, and other Contents Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. kick2order.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

(i) You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

(ii) kick2order.com may review, edit, reject, refuse to post and/or delete any Content that in the sole judgement of kick2order.com violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.

(iii) Any information provided by you on this site shall not be misleading in any way.

6.Unauthorized or Fraudulent Use

kick2order.com does not offer the kick2order Service to children. By registering for the kick2order Service, you warrant that you are at least 18 years old. If you are under 18, you may use the kick2order a Service only with the involvement of a parent or guardian. From time to time, kick2order.com may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use.

9. Limitation of Liability

In no event shall its suppliers, affiliates and service providers be liable for any direct, indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this agreement (however arising, including negligence). Any interruption or errors in the operation of the Website, You expressly understand and agree that kick2order shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if kick2order has been advised of the possibility of such damages).

10. Indemnification :

You agree to defend, indemnify and hold kick2order .com and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.

11. Termination

kick2order.com may suspend or terminate your access to the kick2order Service at any time for any reason with or without notice to you. You may terminate your kick2order Service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.

12. Privacy and Security

Your privacy is very important to kick2order.com. Please click here to review a complete statement of our Privacy and Security Policy which also governs your use of kick2order.com and the kick2order Service.
(a) Aggregated Information. kick2order.com may use aggregated information regarding its customers and usage of the kick2order Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes.

(b) Third Party Service Providers. kick2order.com may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data. They may have access to personal information to perform their functions.

(c) Sale of Business. kick2order.com may transfer Customer Registration Data and other personal information in connection with the sale of kick2order.com or the sale or transfer of its business operations in your geographic area to a third party provider of grocery ordering or delivery services who agrees to be bound by this Privacy Policy until you consent that such information will be governed by the policies and terms of such third party provider.

(d) Enforcement of Agreement or Compliance with Law. kick2order.com may use or disclose personal information when kick2order.com believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of kick2order.com or its users or to comply with the law.

13. Notices

kick2order.com may give notice and other information to you of a change in this Agreement and any other general matter or products and offer details by general posting on kick2order.com, by electronic mail, by SMS on your mobile number or by conventional mail to your address contained in the Customer Registration Data.

14. Legal and Miscellaneous

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.

(a) Arbitration

If any dispute arises between you and kick2order.com during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be first referred to a sole Arbitrator who shall be an independent and neutral third party identified by kick2order.com. The place of arbitration shall be Bhubaneshwar. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

(b) Applicable law

This site is created and controlled by kick2order Services. The laws of India shall apply and courts in
Bhubaneshwar shall have jurisdiction in respect of all the terms, conditions and disclaimers. kick2order.com reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of kick2order 4.com. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein