What is the standard Delivery Period
Our Standard Delivery Period is within 6-24 hours depending upon the order.& other various factors,96% of Deliveries are done within 12 hours and your order will be delivered to you in your preferred timing.
What is the best time to order so that we can receive goods as soon as possible
Late night or early morning before 9am. We Suggest you to order at least 4 hours in prior so that you do not have to take the pain of going to costly supermarkets. As per survey, effective planning can save you at least grocery shopping.
What do I do if an item is defective (broken, leaking, expired)
In case of any issues, you can always contact our Customer Care Number XXXXXXXXXX We have a no questions asked return policy for all products except perishable and dairy goods. In case you are not satisfied with a product received you can return it to the delivery personnel at the time of delivery or you can contact our customer support team and we will do the needful. We insist you check all the items at the point of delivery.Do Not Worry we are here for you only. Your Wish, Our Command !!!
How do I return products purchased on klick2order.com
Good once sold will be taken back if the product on arrival is damaged, expired, or faulty. Our supply crew checks the quality of all ordered products before they reach you. Products purchased on klick2order.com can be returned only if unopened and in re-saleable condition.
How will I get my money back in case of a cancellation or return? What are the modes of refund
The amount will be refunded at the time of delivery, if your order is above Rs 500 after return. You will have to pay nominal delivery charges in case, the order value is less than Rs 500. Please contact customer support for any further assistance regarding this issue. Mode of refund is only cash.
In what cases my order will be cancelled by Klick2Order.com
If any transaction is done which is violating the terms and conditions of the website or any kind of fraud or violation of any policy or in any other case deemed fit by Klick2Order.com. Klick2Order.com Reserves the right to cancel any order on it's discretion Klick2Order.com Reserves the right to withdraw the facility of COD Payment from any customer.
How can I cancel my entire order
Please contact our customer support by email cs@ Klick2Order.com or you can call us on XXXXXXXXXX in case you wish to cancel the order. On receipt of the cancellation notice we shall cancel the order and refund the entire amount. Only in case of order is delivered and cancellation is made then delivery charge is applicable
How can I cancel items in my order
One can cancel an item by calling our Customer Care Number XXXXXXXXXX or send an email at cs@Klick2Order.com but one can not cancel the items in the order in which coupon is applied.If There is any Quality Issue we will be happy to replace the product.